Refund policy

PowerReady products are final sale.

We do not accept returns or exchanges unless the item arrives defective, damaged, incorrect, or does not work.

If there is an issue with your item, please contact us within 14 days of delivery with your order number, photos, and/or a short video showing the problem.

If the item is approved as defective or incorrect, we will provide a prepaid return shipping label. The item must be returned before a refund is issued. Once we receive and inspect the returned item, we will process a refund to the original payment method if the issue is confirmed.

Items that are damaged from misuse, normal wear, improper use, or customer handling are not eligible for a refund.